Privacy Policy

Introduction

Welcome to Exclusive Treasure, an Indian-based creative printing brand specializing in premium-quality customized mouse pads, mugs, and corporate gift products. This Privacy Policy (“Policy”) describes how we collect, use, protect, and handle your personal information when you interact with our website — [www.exclusivetreasure.com] (the “Platform”) — or use our products and services.

We value your privacy as much as we value our customers. At Exclusive Treasure, transparency and trust are core to how we operate. When you share your information with us, you’re trusting us with personal details — and we take that responsibility seriously. This Policy explains in plain language how we manage your data, the rights you have, and the choices you can make.

Whether you’re browsing our catalog, creating a custom order, or checking out as a reseller, our goal is to ensure your experience is smooth, secure, and worry-free. By using our Platform, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please refrain from using the site or providing any personal data.

We encourage all users to read this Privacy Policy carefully before submitting any personal information. If you have questions about how we handle your data, reach out to us directly — we’re happy to clarify.

 

1. Information We Collect

a. Information You Provide:
When you place an order, create an account, or contact us, you may share:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed via secure gateways; we do not store your card details)

  • Any custom design files or images you upload for printing

b. Information Collected Automatically:
When you visit or use our Platform, certain technical data is automatically collected, such as:

  • IP address and device identifiers

  • Browser type and version

  • Operating system

  • Pages visited and time spent on our website

  • Click patterns, cart activity, and navigation behavior

  • Basic cookies for website functionality and analytics

2. How We Use Your Information

We collect and use your information primarily to serve you better. This includes:

  • Processing, fulfilling, and tracking your orders

  • Providing order confirmations, shipping updates, and after-sales support

  • Improving website functionality, content, and user experience

  • Sending relevant offers, discounts, and updates (only if you opt-in)

  • Customizing product recommendations based on past activity

  • Detecting and preventing fraudulent or unauthorized activity

  • Complying with legal, regulatory, or tax obligations

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to any third party. However, we may share limited information in these cases:

  • Service Partners: With trusted partners like payment processors, courier companies, and IT service providers who help us operate smoothly. These partners are bound by strict confidentiality agreements.

  • Legal Requirements: When disclosure is required by law, court order, or to protect the rights and safety of Exclusive Treasure or its users.

  • Business Transfers: In case of a merger, acquisition, or business restructuring, your data may be transferred to the new entity, with the same privacy safeguards.

  • With Your Consent: If you explicitly allow us to share data for a specific purpose (e.g., collaboration, testimonial, or photo usage).

4. Data Security

We use secure servers, encrypted connections (SSL), and industry-standard safety protocols to protect your data from unauthorized access, misuse, or alteration.
That said, no electronic transmission or storage method is completely foolproof. While we take every reasonable step to safeguard your information, we cannot guarantee absolute security. Any transmission of data is done at your own risk.

5. Cookies and Tracking Technologies

Cookies help us recognize your device and remember your preferences to make your experience seamless.
We use cookies to:

  • Keep your shopping cart and session active

  • Analyze website traffic and improve performance

  • Remember your preferences and login details

You can disable cookies anytime through your browser settings. However, doing so may affect some website features like cart persistence or saved preferences.

6. Your Rights and Choices

You have full control over your personal information. You may:

  • Update or correct your details anytime in your account

  • Request a copy or deletion of your personal data

  • Unsubscribe from marketing emails or promotional messages

  • Opt out of cookie tracking by adjusting your browser settings

Please note: We may retain limited information for tax, legal, or security reasons, even after deletion requests.

7. Children’s Privacy

Exclusive Treasure does not knowingly collect information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately — we’ll take action to remove such data.

8. International Data Transfers

At present, Exclusive Treasure operates only within India. If we expand internationally in the future, your data may be transferred across borders with appropriate safeguards to ensure protection under applicable privacy laws.

9. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any updates will be posted here with a revised “Effective Date.”
We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy or your personal information, please contact us:

📞 Customer Care: +91-83830 63455
📧 Email: info.exclusivetreasure@gmail.com
🌐 Website: www.exclusivetreasure.com

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